Shen Meng returned to her room, opened her laptop, and clicked on the offer sent by Yanghe Commerce’s HR.
BEEP BEEP~
She turned to see her cousin coming in with a cup of honey citron tea. "Here, Shen Meng. This is for you."
"Thanks." Shen Meng took the cup and set it aside. She had only gotten halfway through the offer before Wu Min interrupted her.
"Shen Meng, don’t dismiss what I said at dinner. That new company isn’t reliable. You said they sent the offer over? Let me take a look for you."
She sighed and pointed at the computer. "Go ahead. Take a look."
Her cousin was incredibly nosy. If she didn’t let her look, she wouldn’t get a wink of sleep tonight.
Wu Min put on the air of an expert and sat down beside Shen Meng. The moment she saw the computer screen, she froze as if she’d been struck by lightning.
She rubbed her eyes and suddenly shrieked, "Impossible! This is definitely a scam company."
’I knew this would happen,’ Shen Meng thought, rolling her eyes and ignoring her. ’How could Yang Hui’s company be a scam?’
"Shen Meng, this is definitely a scam company! How could they give a live-streaming team lead a base salary of 22,000? Think about it! At Futong Commerce, you were practically a lead, and your base salary was only 6,000. This company is definitely a scam. You absolutely can’t go."
"And look at this! Isn’t this a joke? Twenty days of paid annual leave in your first year? Who are they trying to kid? I’ve been working for three years and I only get eight days, and that number never goes up! But this new company of yours... for every extra year of service, you get five more days of paid leave."
"And! And! A transportation allowance of 600 yuan per month, plus a phone allowance of 400 yuan per month. These benefits are even better than Wang Hua’s! Do you really think that’s possible?"
The words were barely out of her mouth when she saw Shen Meng click "Accept" without a moment’s hesitation.
"Are you crazy?" Wu Min stared at her like she was an idiot.
Shen Meng accepted the offer, completed the remaining steps, and shut down her computer. "I’m not the one who’s crazy. You, on the other hand, with all your shouting and screaming..."
"No, Shen Meng, just think about it, how is this possible? When would an opportunity this good ever fall into your lap? A 22,000 monthly salary for a department head in Qingzhou, and not even a core department at that. Is this company a charity?"
"Cousin, there’s a reason for everything. Perhaps you think it’s abnormal simply because you’ve never encountered it. You’ve been in your own circle for so long that you’ve developed a fixed mindset. You’re no longer able to accept things that don’t conform to your worldview."
Wu Min’s mind was in turmoil. On the one hand, she was convinced the company was a scam. The offer completely shattered her worldview, and she was afraid Shen Meng was being duped.
On the other hand, if it was real, she would feel even worse. She had been at Huasheng Commerce for several years, and even relying on her connection to Wang Hua, her base salary had only just reached 8,000 yuan. Her phone allowance was 200 yuan, she had no transportation allowance, and since she worked in logistics, she didn’t get any bonuses.
And Shen Meng’s 22,000 was just her base salary. She was on a sales team, so she’d get bonuses on top of that. If this turned out to be real, Wu Min felt like she would die of envy.
The combination of these two factors made it impossible for her to believe any of it was real. That night, Wu Min suffered from insomnia once again.
-----------------
「A week went by quickly.」
The renovations for the NLB store in Xinyue Square were complete. The site would be handed over that afternoon, and the sales consultants from Yanghe Commerce would arrive to stock the store overnight, ensuring it could officially open for business the next day.
These sales consultants were all hand-picked from clerks Yang Na had previously managed. Since they would be representing a fashion brand, they were all between the ages of 18 and 30, with above-average figures and appearances.
Of course, there were also some new hires who had been recommended by Xinyue Square through the mall’s own recruitment channels.
They had undergone nearly ten days of training at the company, covering compensation structure, promotion tracks, service standards, brand knowledge, product selling points, and more.
The main reason they’d joined Yanghe Commerce was to follow Yang Na. Their old boss was now in charge here, and they came seeking better career prospects. As long as they worked hard, they believed she wouldn’t treat them unfairly.
None of them knew the compensation details when they decided to join the company. At the time, Yang Na hadn’t yet confirmed the pay scale with Yang Hui. She had only told them it would be no worse than what they made at Ruijing Commerce. Their previous income there had been over 4,000 yuan a month, so they felt that, it being a new company, they couldn’t have expectations that were too high. An income like that could at least guarantee a basic standard of living. They were more focused on the potential for future growth.
After several rounds of training and screening, one store manager and ten sales associates for the NLB store were confirmed today. The others were kept as reserve staff for the future opening of the Zen store.
The previous training sessions had focused mainly on service standards and product knowledge. Today was the final session, and it would cover compensation structure and promotion tracks.
Everyone said they weren’t in it for the money, but what they all cared about most was, without a doubt, their income. When they claimed not to care about pay, they were only referring to short-term income.
This was especially true after experiencing the insanely demanding service standards Yanghe Commerce had laid out during training. Once those were strictly enforced, it became clear this wasn’t about treating customers like family; it was about treating customers like one’s own parents.
They had discussed in private that these standards were countless times stricter than at Ruijing, and they weren’t sure if they could endure it. On the first day of training, Yang Na had said that these service standards were to be implemented without compromise. A single failure to meet them would result in a warning, a second in a demotion, and a third in dismissal. They all knew Yang Na was a professional who kept business and personal matters separate, and that she was a woman of her word, so no one doubted how strictly this rule would be enforced.
Because of these standards, a few people had already backed out and quit midway through. When Yang Na found out, she simply smiled and didn’t try to retain them. This was only the beginning; the requirements would only get stricter. The tone Yang Hui had set for this enterprise was simple: wholeheartedly serve the customer.
The current standards were just the basics; it was a far cry from "wholeheartedly." It was imperative that these people transition from knowing the company’s philosophy to agreeing with it, and then to subjectively embracing it. Only then could they truly provide excellent service to the customers.
Today was the final day of training, and Yang Na appeared in the training room once again.
The room fell silent the moment she walked in. She sat down in the chairman’s seat at the head of the room.
"I’ve heard that many of you are privately saying the company’s service standards are too harsh. That compared to other companies, they’re practically insane. I’ll admit that. But today, I want to tell you all that you are the company’s front-line team, the ones charging ahead. Everyone in the office is here to serve you. Their service to you must also be as if they’re treating family, and you are welcome to hold them to that standard."
"Furthermore, I know you’ve just joined, and I can accept that you might not understand some of the company’s rules. But I ask this of you: if you can’t understand it, then agree to it. If you can’t agree to it, then just accept it. It doesn’t matter if you don’t understand. Execute first, and understanding will follow."
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