Why is This Troublemaker So Damn Rich?

"Xiaodan, can’t you even manage a supervisor? Do you need me to do it for you? Zhang Li, go get that supervisor. I want to see who this person is. I’ll find out for myself if she’s just incompetent or malicious, or both incompetent *and* malicious."

Zhang Li had no choice but to go get Xia Jie. Fortunately, this Xia Jie had just been transferred from another team. If she was really "sacrificed," it wouldn’t be a big deal to him. At worst, he could just find someone else to replace her.

Xia Jie was just about to leave the office when Zhang Li stopped her. "Xia Jie, come with me to President Li’s office."

’To Li Yang’s office?’ Xia Jie grew tense, her hands subconsciously clutching the hem of her blouse. Everyone in the company knew the boss had a volatile temper. The supervisors like her had only seen Li Yang on the rare occasions he attended the operations department’s monthly meeting. The way he dressed people down was terrifying, and Xia Jie was afraid.

As she followed Zhang Li to the door of Li Yang’s office, she heard him roaring from inside, "Xiaodan, I’m telling you, if NLB’s performance doesn’t improve, it won’t just be about docking your year-end bonus. You can forget about being a director, too! How could you let your useless team run such a good brand into the ground?"

This made Xia Jie even more frightened. She glanced at Zhang Li, who looked as if it was none of his concern. Just then, she suddenly thought of Yang Hui.

’If only he were here,’ she thought. ’He would definitely protect me. Sigh... I’m so jealous of Zhu Jing.’

Li Yang watched the two of them enter. When his eyes fell on Xia Jie, they lit up. He hadn’t expected the supervisor to be so pretty, and his attitude softened slightly. He even forced a smile, but to Xia Jie, it looked more like a grimace.

"You must be Xiaoxia. I’ve called you in because the company has a new policy for NLB. Your President Shan and Manager Zhang said they wanted to hear your opinion on it."

Xia Jie grew even more nervous. Everyone in the room was upper management. ’Asking for my opinion? Is my opinion even important?’

"Given NLB’s consistently poor performance, the company has conducted a thorough analysis. The main issue lies with your management. Your key operational metrics are lagging far behind the competition’s..."

He went on to explain the gap between the NLB conversion and add-on rates at Yanghe Commerce versus Futong Commerce. As Xia Jie listened, she was already analyzing the situation in her head.

’A wide gap in operational metrics is definitely due to human factors, for the most part. But the performance difference in the sales staff stems from more than just lax management. The biggest problem is their lack of initiative. And they lack initiative because their pay is too low. They feel no sense of belonging to the company. When they’re constantly thinking about quitting, how can you expect them to perform well? Of course they’re just going to pay lip service to any management directives.’

’So, the key to solving this is stabilizing the workforce. And the key to stabilizing the workforce is reasonably increasing their compensation.’

Just then, she heard Li Yang continue, "Therefore, the key to solving the problem is to stabilize our people. And the key to stabilizing our people is to reasonably increase their compensation."

’Huh? President Li thinks so too? That’s wonderful! The stores’ problems can finally be solved.’

She nodded eagerly. "President Li, you’re absolutely right." But his next words struck her like a sledgehammer.

"So I’m giving the stores a new policy. We’re implementing a ’performance gamble.’ If they hit the target, they get a bonus of 2,000 yuan per person, per month. If they miss it, they get a penalty of 1,000 yuan per person, per month. Your job is to lead the team and make damn sure they get that 2,000 yuan bonus. If they can’t hit this target, then your entire operations department will be the culprits. It’ll be your poor management and your failure to demand results that caused their income to drop.

"So, Xiaoxia? Are you confident you can get that 2,000 yuan for the store employees?"

Dan Biao sighed to himself. Li Yang had grown accustomed to being surrounded by yes-men over the years. No matter what outlandish demand he made, his subordinates would always agree to it first and figure out the consequences later. If they failed, the worst that could happen was a vicious tongue-lashing.

As for Li Yang, he probably knew they couldn’t achieve it. But he loved setting lofty goals. His logic was, ’If I set the conversion rate target at 10%, maybe they’ll only hit 6% after busting their asses, but that’s still better than nothing.’ But was it really that simple? If there was only a reward and no penalty, it might have been okay. But with a target like this, the store staff would just give up. Dan Biao could already foresee it: the moment this notice went out, the stores would completely break down.

But Xia Jie didn’t have the other managers’ experience in dealing with Li Yang. Her expression changed dramatically, and without a second thought, she blurted out, "President Li, that’s absolutely not going to work! There’s no way the stores can hit such a high target overnight. As soon as you announce this ’gamble,’ it’s as good as docking another 1,000 yuan from each employee’s pay. We’ll see mass resignations immediately. The people who stay won’t have any motivation to work, our directives will be impossible to enforce, and the impact on performance will be even worse."

Dan Biao instantly broke out in a cold sweat for her. The young woman was far too blunt. Li Yang had probably never been contradicted so openly. She had essentially just told him, ’President Li, your policy is disastrous and will have a catastrophic effect on store operations.’

He stole a glance at Li Yang. Sure enough, the president’s face had darkened. Dan Biao could just imagine—if Xia Jie weren’t a woman, things would probably be flying across the room by now.

"Xiaoxia, your whole way of thinking is flawed," Li Yang said, his voice dangerously low. "You’re part of this company’s management, yet you have absolutely no standards for yourselves. You think this little target is hard? You should know, even if you hit it, you’ll only be doing a quarter of what Yanghe Commerce does. So I ask you, how do you plan to catch up to and surpass Yanghe Commerce?"

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